Speak directly with one of our customer service agents to set up your account. Convenience is
key, so you’ll be able to choose the day, time, and location to schedule your appointment.
We’ll make sure you fill out all required ALEA / DPS and Monitoring Authority paperwork
Our certified technicians will install the unit
You’ll be trained on all device use and functions
Other Installation Reminders you'll need to consider are listed under "Installation Requirements" on this page
You’ll watch a short informational video about our product
1: A Photo ID - If you do not have a photo ID, bring two pieces of mail showing proof of residency
2: Vehicle Registration - In the event you have just purchased the vehicle, or lost your registration all you need to bring in is proof of purchase or ownership. If you do not own the vehicle, the owner will be required to sign a waiver which will allow you to install the device into their vehicle.
3: The Vehicle - You will need to be sure your vehicle is in good working order. If you are unsure about your battery, starter or alternator, please have a mechanic test your system to be sure it is working properly. The ignition interlock is an electronic piece of equipment which is powered by your vehicle. If your battery, alternator, or starter/ignition system is not functioning properly, it will not allow the unit to function properly. We do not install our devices on any inoperable vehicles.
Monthly Service and Calibration
Once a month you will be required to bring your vehicle in for service and calibration
At that time, you will make your next monthly payment, and schedule your next service
All necessary device information will be downloaded and sent to your monitoring authority
Your device will be calibrated and inspected to maintain all state and program requirements
If you are working or cannot make it in on your scheduled appointment date, no problem, our unit allows a grace period past your appointment (** Consult your Authority **)
Once all state and program requirements are fulfilled, a removal can be scheduled
ALEA / DPS Clients:
Retain any forms given to you after applying for your ignition interlock license
Judge and/or other Monitoring Authority:
You may be issued an official removal clearance / notification on letterhead
You may need your court minutes stating the order to remove the unit
You will need to present a valid driver's license with no interlock restrictions.
Once the above has been provided and verified, we simply remove your device
Always expect exceptional customer service when you come into a Smart Start of Alabama
location. From the time you call to schedule your appointment until we remove your device,
you can expect courteous and prompt service from all of our qualified technicians, and
customer service representatives.