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You had an ignition interlock device (aka IID) installed in your car and you’re feeling ready to move past the mistake of your drunk driving charge. You’re trying to figure out what needs to be done to meet the requirements of your restricted license, ALEA / DPS, and your newly installed interlock, but it's a bit overwhelming. Smart Start of Alabama understands that this is a stressful time for you, and we will do our best to make sure the maintenance of your alcohol device is one less worry.
You will be required to bring your vehicle in for interlock service and calibration only once per month. You will make your monthly payment and the information that is on your interlock device will be downloaded and sent to your monitoring authority. Your interlock unit will also be calibrated during that monthly visit to make sure it stays within the operating parameters that Alabama state law, NHTSA, and your specific interlock program require.
If you are unable to make your scheduled appointment date, we can work with you to reschedule. Just make sure to contact us as soon as possible before the scheduled appointment. Our unit allows a five day grace period past your scheduled appointment date. Call us as soon as you find out you won't be able to make the appointment, and we'll get you rescheduled.
Your vehicle will go into a lockout and the vehicle will not start if you let your grace period expire. Our interlock device unit has a remote code unlock feature. You’ll call us at 1-866-447-8686 to get the code. Then you’ll be able to start your vehicle one time after a successful breath test. At that point you’ll need to drive the vehicle directly into a service center. Remember, keeping up with your monthly appointments is necessary to successfully complete your interlock program.
Our numerous service centers are flexible to your needs when your monthly interlock service appointment is due. From the time you call to schedule your initial installation appointment until the time we remove your device, you will receive courteous and prompt service from all of our qualified technicians and customer service representatives. We appreciate you choosing Smart Start of Alabama to help you separate drinking from driving! Call us at 1-866-447-8686 to schedule your next monthly appointment.
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